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If you must cancel your appointment, please keep in mind that a 24-hour cancellation notice is appreciated by phone or in person. This allows us time to replace that appointment for our commission-based Life Stylists. In the event that we don’t hear from you in time, the following service charge will be assessed…
Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount. “No-shows” will be charged 100% of the reserved service amount. Appointments made within the 24-hour period and need to cancel, must cancel within four hours of appointment time or will result in a charge equal to 50% of the reserved service amount.
We understand that things come up and emergencies arise; in the unfortunate event that one does, please allow as much notice as possible.